- Do I have to be a member to use your service?
No, anyone can use our service.
- Are your prices per car or per person?
Our prices are per car. (Luxury Sedan Car/ 4 Persons / 4 Luggage.)
- Where will I meet your driver at the airport?
Our driver will be waiting for you in the arrival hall holding a sign with your name on it.
- What if the flight is delayed or early?
We will check the flight status on that day and meet you accordingly.
- We have children travelling with us, can you provide child/infant seats?
Yes. Please tell us the ages of the children and we can provide up to two child/infant seats free of charge per transfer.
- Can I pay the driver cash?
Yes, you may pay the driver cash at the time of drop-off.
- Can I pay by credit card?
Yes, you may pay by credit card at the time of drop-off. (We recommend to keep cash in case of POS internet connection failure)
- Can I make a booking by phone call?
Yes, you can make a booking by phone.
- I have completed a booking form, will I receive an e- mail confirmation?
Yes, we will confirm your booking within 24 hours. If your transfer is within 24 hours from the time of booking, please call us for quick confirmation.
- How early do I need to book my car?
The earlier the better. However, 24 hours would be recommended. If you are making a last minute booking, it is best to call us for confirmation.
- Can I cancel my booking?
Yes, you can cancel a booking. A notice of at least 24 hours prior to your scheduled arrival is required.
- Will you pick up anytime of day or night?
Yes, we provide 24hr service for all the bookings.
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