• Do I have to be a member to use your service?
    No, anyone can use our service.
  • Are your prices per car or per person?
    Our prices are per car. (New, luxury air-conditioned Car /4 or 8 Persons)
  • Where will I meet your driver at the airport?
    Our driver will be waiting for you in the arrival hall holding a sign with your name on it.
  • What if the flight is delayed or early?
    We will check the flight status on that day and meet you accordingly.
  • We have children travelling with us, can you provide child/infant seats?
    Yes. Please tell us the ages of the children and we can provide up to two child/infant seats free of charge per transfer.
  • Can I pay the driver cash?
    Yes, you may pay the driver cash at the time of drop-off.
  • Can I pay by credit card?
    Yes, you may pay by credit card at the time of drop-off. (We recommend to keep cash in case of POS internet connection failure)
  • Can I make a booking by phone call?
    Yes, you can make a booking by phone.
  • I have completed a booking form, will I receive an e- mail confirmation?
    Yes, we will confirm your booking within 24 hours. If your transfer is within 24 hours from the time of booking, please call us for quick confirmation.
  • How early do I need to book my car?
    The earlier the better. However, 24 hours would be recommended. If you are making a last minute booking, it is best to call us for confirmation.
  • Can I cancel my booking?
    Yes, you can cancel a booking. A notice of at least 48 hours prior to your scheduled arrival is required.
  • Will you pick up anytime of day or night?
    Yes, we provide 24hr service for all the bookings.
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