Private Driver FAQ – Charging by Hour

This FAQ aims to address common questions regarding the private driver service, such as the typical minimum and maximum hours for hiring, how the hourly rate is determined, and the services included in the rate.

How are the prices calculated for the Private Driver service?

The prices for the Private Driver service are calculated based on time and zone.
The first zone “Athens City”, refers to any routes that concern the city of Athens and its surroundings.
The second zone “Entire Greece”, encompasses locations outside of Athens and can be booked for long-distance trips within Greece.

How does the private driver service charging by the hour work?

The private driver service charging by the hour allows you to hire a dedicated driver and vehicle for a specified duration. Instead of paying per trip or distance, you pay for the driver’s time on an hourly basis.

Are there any additional charges for waiting time or extra stops?

No, there are no additional charges for waiting time or extra stops.

What does ‘wait’ mean?

When you order a “wait” service, it means the driver will remain at the specified location, ready to pick you up whenever you’re ready. They won’t leave to take on another job. So, if you decide to leave earlier than planned, the driver will be there to take you back.

What services are included in the hourly rate?

The hourly rate covers the driver’s time and the use of the designated vehicle. It also includes amenities such as fuel, tolls, parking fees, and insurance. However, additional services like airport pickups incur an extra charge.

What are the typical minimum and maximum hours for hiring a private driver?

The minimum duration for hiring a private driver is typically 3 hours, while the maximum hours can extend up to a full day or even longer for special arrangements.

How is the hourly rate determined?

The hourly rate for a private driver is determined based on the duration starting from when the passengers board the vehicle until the predetermined reservation time has elapsed.

Can I extend the duration during the service if needed?

Yes, you can extend the duration of the private driver service if needed. However, this is subject to availability and the driver’s schedule. It’s recommended to communicate your requirement for an extension in advance to ensure a smooth arrangement.

What type of vehicles are available for the Private Driver service?

The availability of vehicles includes sedans, minivans, and luxury minibusses.

Does the driver speak English?

Yes, all our drivers are local and speak English fluently.

Can the driver help with luggage or shopping bags?

Yes. Your driver is happy to assist with luggage, shopping bags, and other items throughout the day. This is part of the personalized service included in the private driver experience.

Is gratuity included in the hourly rate?

Gratuity is not included in the hourly rate and is left to your discretion. Tipping is appreciated but never expected.

What happens if I go over the booked hours?

If your trip runs longer than the originally booked time, you can extend on the spot subject to the driver’s availability. Any additional time will be charged at the standard hourly rate for that zone.

Can I book a private driver for multiple days or a multi-city trip?

Yes. Multi-day private driver hire is available, including trips that cover multiple cities or regions across Greece. Contact us with your itinerary and we will prepare a custom quote.

Is the private driver service suitable for business travel?

Yes, our private driver service is commonly used for business travel, including client meetings, corporate transport, and executive itineraries. Vehicles can be booked with discretion and professionalism in mind for corporate clients.

Do I need to provide a detailed itinerary in advance?

Not if your trip stays within Athens city and its suburbs — you’re free to direct the driver in real time. However, sharing a rough plan in advance helps us match you with the right vehicle and driver. If your trip extends outside this zone, please share your planned route in advance so we can prepare accordingly.

What if I’m late to the pickup point at the start of my booking?

Complimentary waiting time depends on your pickup location: 45 minutes for airport pickups, 30 minutes for seaport or train station pickups, and 15 minutes for hotel or apartment pickups. Since this service is hourly, waiting time is separate from your booked hours — but if you’re not at the pickup point by the end of the complimentary waiting time, the booking may be marked as a Customer No-Show with no refund. Your driver will try to contact you by text, WhatsApp, Viber, or phone before this happens.