Frequently Asked Questions
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Do I have to be a member to use your service?
No, anyone can use our service. Just fill out your booking form.
Are your prices per car or per person?
Our prices are per car: New, luxury air-conditioned Sedan Car (up to 3 Persons), Luxury Van (up to 7 Persons), Luxury Minibus (up to 15 persons), Luxury Bus (up to 36 persons)
Where will I meet your driver at the airport?
Our driver will be waiting for you in the arrival hall holding a sign with your name on it.
What if the flight is delayed or early?
We will check the flight status on that day and meet you accordingly.
We have children travelling with us, can you provide child/infant seats?
Yes. Please tell us the ages of the children and we can provide up to two child/infant seats free of charge per transfer.
Can I pay the driver cash?
Yes, you may pay the driver cash at the time of drop-off.
Can I pay by credit/debit card?
Yes, you may pay by credit/debit card at the time of drop-off. (We recommend to keep cash in case of POS internet connection failure)
Can I make a booking by text message?
Yes, you can make a booking by text message on WhatsApp.
I have completed a booking form, will I receive an e- mail confirmation?
Yes, we will confirm your booking in less than a minute.
If you don’t receive an email from us:
Check your spam as it may have dropped in there by mistake.
Make sure you are checking the right email account.
How early do I need to book my car?
The earlier the better. However, 24 hours would be recommended. If you are making a last minute booking, it is best to call us for confirmation.
Can I cancel my booking?
Yes, you can cancel a booking. A notice of at least 48 hours prior to your scheduled arrival is required.
For more information please read our Cancelation Policy.
Will you pick up anytime of day or night?
Yes, we provide 24hr service for all the bookings
